Wednesday, May 13, 2009

iPhone Developer account renewal

Last night I noticed this message at the top of the screen when logged into Apple's iPhone developer portal (click on the image for a better view):

For those not wanting to click, the text says "Your iPhone Developer Program is set to expire in 60 days. To maintain your application(s) on the App Store and your access to the Program Portal, please renew your membership."

This is an interesting point that answers a question I had been wondering about. Apparently, if you don't renew your Apple iPhone developer account, all your apps are removed from the store! It makes perfect sense and will eliminate the problem of unsupported apps cluttering the store, but it's the first confirmation I've seen that Apple will in fact remove apps of expired developer accounts.

Oddly, it appears Apple currently has a bit of a math problem in their reminder calculation. When I tried to click through and renew my account, I received the following message (again, you can click on the image for a more readable view):

"Thank you for you interest in renewing your iPhone Developer Program membership. You will be able to renew your membership 60 days prior to your expiration date. Log in to the iPhone Developer Program Portal to view the expiration date of your current iPhone Developer Program."

One part of Apple's system thinks my account has less than 60 days left, but the part that lets me renew says I can't renew until I have less than 60 days left. Hmmm... I signed up around mid-July of 2008, so hopefully within the next few days I'll actually be able to renew.

And, in even more strangeness, the intermediate click through page that expounds on the virtues of renewing your account includes a link for Frequently Asked Questions about renewing your membership. Clicking on that brings up a lovely page that says "We're Sorry. The page you have requested can't be found." At the moment, is a broken link.


Anonymous said...

Yep. Same problem for me. Thanks for posting this so I knew I wasn't the only one!

Anonymous said...

I had the same problem today, but I figured out what the problem is. And I'd be willing to bet it's the same issue with you and the other poster...

When I **first** signed up for iPhone development, I used my existing Apple ID that I've had for years for Mac development. But I didn't have my business set up yet (officially) to be able to set up an actual business-type account, so that first one is a personal iphone dev account.

Then a month or so later, I used my new business info to setup an actual business iphone dev account. I can't remember now why I wanted to create a new Apple ID to go with my new business... maybe I wanted them to match???... Not sure. But, for whatever reason, I set up a totally new Apple ID and used THAT one to sign up for the business iphone dev account. So... I have two accounts: a old personal one (that I've more or less ditched) and my new business one (allowing me to sell my apps in the app store).

Today, when I got the "30 days left" email -- and after getting frustrated with not being able to renew and all that -- I realized that they didn't put my Apple ID in the email. Then I looked at the address... it was being sent to my other email address for my older/personal (non-business) iphone dev account. THAT account is about to expire, not the newer business iphone dev account. When I click the link and sign in with the OLD iphone dev account's Apple ID and password, I don't get that "wait until 60 days are left" error message anymore; it goes right to the correct renewal form page.

I know this problem happened to you a while back and you've long since resolved it yourself, but maybe this will help someone else who runs into this issue and finds this blog entry on google like I did.

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